Privacy policy
Privacy Policy – Guitar Building Academy
Effective Date: 17th September 2025
Guitar Building Academy (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with UK GDPR and the Data Protection Act 2018.
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1. Information We Collect
When you use our services, we may collect:
1.1 Account Information: Name, email address, password, billing details.
1.2 Payment Information: Payment card details or payment processor data.
1.3 Usage Data: Courses accessed, progress tracking, platform activity.
1.4 Communications: Emails you send to us, customer support interactions.
1.5 Optional Information: Surveys, feedback, or newsletter sign-ups.
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2. How We Use Your Information
We use your data to:
• Provide and manage your courses, subscriptions, and account.
• Process payments securely.
• Respond to your inquiries and provide support.
• Improve our services and website experience.
• Send marketing emails or newsletters (only if you consent).
• Comply with legal obligations.
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3. Legal Basis for Processing
We process your personal data based on:
• Contract: To provide purchased courses and subscriptions.
• Consent: For marketing communications.
• Legitimate Interests: To improve services and maintain platform security.
• Legal Obligation: To comply with financial and other regulatory requirements.
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4. Sharing Your Information
We do not sell your data. We may share your information with:
• Payment processors (e.g., Stripe, PayPal) to process transactions.
• IT service providers for hosting, maintenance, and analytics.
• Legal or regulatory authorities if required by law.
________________________________________
5. Cookies and Tracking
• We use cookies to improve your website experience, track course progress, and analyze usage.
• You can manage or disable cookies through your browser settings.
________________________________________
6. Your Rights
Under UK GDPR, you have the right to:
• Access your personal data.
• Correct inaccurate or incomplete data.
• Request deletion of your data.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent for marketing at any time.
To exercise these rights, contact us at office@guitarbuildingacademy.com
________________________________________
7. Data Retention
• We keep your personal data only as long as necessary to provide services or comply with legal obligations.
• Account data is retained until the account is deleted or inactive for 2 years.
________________________________________
8. Security
• We use industry-standard measures to protect your data from unauthorized access, loss, or misuse.
• However, no system is completely secure; we cannot guarantee absolute security.
________________________________________
9. Children’s Privacy
• Our courses are intended for users 18+.
• We do not knowingly collect data from children under 18.
________________________________________
10. Third-Party Links
• Our site may contain links to third-party websites.
• We are not responsible for the privacy practices of those websites.
________________________________________
11. Changes to This Privacy Policy
• We may update this policy. Significant changes will be notified via email or on our website.
________________________________________
12. Contact Information
For questions about your data or this policy, contact:
Email: office@guitarbuildingacademy.com
Effective Date: 17th September 2025
Guitar Building Academy (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with UK GDPR and the Data Protection Act 2018.
________________________________________
1. Information We Collect
When you use our services, we may collect:
1.1 Account Information: Name, email address, password, billing details.
1.2 Payment Information: Payment card details or payment processor data.
1.3 Usage Data: Courses accessed, progress tracking, platform activity.
1.4 Communications: Emails you send to us, customer support interactions.
1.5 Optional Information: Surveys, feedback, or newsletter sign-ups.
________________________________________
2. How We Use Your Information
We use your data to:
• Provide and manage your courses, subscriptions, and account.
• Process payments securely.
• Respond to your inquiries and provide support.
• Improve our services and website experience.
• Send marketing emails or newsletters (only if you consent).
• Comply with legal obligations.
________________________________________
3. Legal Basis for Processing
We process your personal data based on:
• Contract: To provide purchased courses and subscriptions.
• Consent: For marketing communications.
• Legitimate Interests: To improve services and maintain platform security.
• Legal Obligation: To comply with financial and other regulatory requirements.
________________________________________
4. Sharing Your Information
We do not sell your data. We may share your information with:
• Payment processors (e.g., Stripe, PayPal) to process transactions.
• IT service providers for hosting, maintenance, and analytics.
• Legal or regulatory authorities if required by law.
________________________________________
5. Cookies and Tracking
• We use cookies to improve your website experience, track course progress, and analyze usage.
• You can manage or disable cookies through your browser settings.
________________________________________
6. Your Rights
Under UK GDPR, you have the right to:
• Access your personal data.
• Correct inaccurate or incomplete data.
• Request deletion of your data.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent for marketing at any time.
To exercise these rights, contact us at office@guitarbuildingacademy.com
________________________________________
7. Data Retention
• We keep your personal data only as long as necessary to provide services or comply with legal obligations.
• Account data is retained until the account is deleted or inactive for 2 years.
________________________________________
8. Security
• We use industry-standard measures to protect your data from unauthorized access, loss, or misuse.
• However, no system is completely secure; we cannot guarantee absolute security.
________________________________________
9. Children’s Privacy
• Our courses are intended for users 18+.
• We do not knowingly collect data from children under 18.
________________________________________
10. Third-Party Links
• Our site may contain links to third-party websites.
• We are not responsible for the privacy practices of those websites.
________________________________________
11. Changes to This Privacy Policy
• We may update this policy. Significant changes will be notified via email or on our website.
________________________________________
12. Contact Information
For questions about your data or this policy, contact:
Email: office@guitarbuildingacademy.com
Useful Information
